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Craig L. Greene, CFE, CPA, MCJ, Partner
Financial Investigation and
Assurance Services

James L. McGovern, CPA, Partner
Litigation Support and
Contract/Commercial Consulting

Jonathan D. Bobb, CPA, Partner
Computer Forensic Services

Ronald P. McGovern, CPA, Principal
Contract & Commercial Consulting

Jack A. Lazarczyk, MBA, CPA, CCC,
Senior Consultant

Litigation Support and
Contract/Commercial Consulting

Elizabeth A. Woods, CPA, CIA,
Senior Consultant

Financial Investigation and
Assurance Services

James Scordo, Jr., CFE,
Senior Analyst

Financial Investigation and
Assurance Services

Marnie Gucciard, CPA, MSA,
Consultant

Financial Investigation and
Assurance Services

Wendy Crawford-Schultz, CPA/ABV, CVA,
Strategic Partner

Financial Investigation and
Assurance Services
Business Valuations
Managing Director;
Bluewater Consulting Group, LLC

Frederick H. Graessle, CPA
Strategic Partner

Financial Investigation and
Assurance Services
Founder; Integrity Assurance, LLC

Rebecca S. Busch, RN, MBA, CFE,
Strategic Partner

Financial Investigation and
Assurance Services
Medical Audits/Fraud
Principal; MBA, Inc.

Mara Fox,
Strategic Partner

Financial Investigation and
Assurance Services
Common Interest Realty Associations

 

Chicago Office, Naperville Office, Las Vegas Office

 

Rebecca S. Busch, rn, MBA, CFE

Strategic partner

 

 

Position

CEO and President

Medical Business Associates

Professional

experience

Over 20 years of progressive achievement in the health care management industry. Rebecca Busch is a pioneer in conducting technology- and process-enabled audits of health care claims & processing.   She is a registered nurse and an MBA – as well as a certified fraud examiner (CFE), health care fellow in financial management (FHFMA) and internal auditor (formal CIA accreditation pending).   Over 14 years ago, Rebecca founded Medical Business Associates – with the vision of delivering a multi-disciplined approach to conducting comprehensive audits for Major Employers, Hospitals and Insurance Companies.  Her proprietary methodology employs statistical analysis of claims data -- specifically targeted to identifying the most probable areas of fraud, financial errors and cost savings.   Ms. Busch's ability to quickly identify anomalies from vast amounts of data has distinguished her and Medical Business Associates as an invaluable source of dramatic cost-savings for clients.  Ms. Busch has testified frequently as an expert in the area of health care reimbursement, life care expense analysis and patient care documentation – and she is currently writing a “how to” book that will teach American families how to detect fraud in reviewing their own families' medical bills.

professional Awards and honors

Registered Nurse, (RN)

State of Illinois, 1985

Certified Fraud Examiner (CFE)

Association of Certified Fraud Examiners (ACFE), 1995
www.acfe.com 

Certified Healthcare Financial Professional (CHFP)

Health Care Financial Management Association (HFMA), 1999 www.hfma.org

Certified Fellow in Healthcare Financial Management (FHFMA)

Health Care Financial Management Association (HFMA), 1999 www.hfma.org

Bronze Award

For meritorious participation in the Health Care Financial Management Association (HFMA), 2000
www.hfma.org

Certified Business Manager (CBM)

Association of Professionals in Business Management (APBM), 2002
www.cbmexam.com

Certified home land security (chs-3)

American College of Forensic Examiners (ACFEI), 2003
www.acfei.com

Certified internal auditor (CIA) candidate

The Institute of Internal Auditors (IIA)
www.theiia.org

 

academic

Credentials

B.S.

Rush University, Registered Nurse, Illinois license active 1985

M.B.A.

Lewis University, 1991

C.C.M.

Masters Certificate in Case Management, DePaul University, 1995

Post Graduate

Northwestern University: Issues in a Network Economy, Branding, Marketing, and Customer Relationship Management, 2000

Continuing education

Regular attendee of classes at the Association of Certified Fraud Examiners, Institute of Internal Auditors, and Health Financial Management Associatio

 

professional achievements

Worked with a $2.8 billion dollar NYSE traded company that had a 30% increase per  employee per year over a two-year period.  Employee benefit audit noted a 26% overcharge rate and payment of non-contracted ancillary fees.

Worked with at $2+ billion dollar steel company had a 240% increase in workers compensation fees over a 3-year period.  Restructured a contract to provide appropriate internal controls.

Developed a Proprietary Internal Employer Audit Program generating recoveries of up to 40% in the areas of health care expenditures, vendor related audits, provider bill audits, and benefit operational audits.

Investigated and recovered a 1+ million dollar “rent-a-patient” health care fraud scheme on behalf of a service employer with employees covering 33 states.

Investigated on behalf of a national employer a health care benefit claims resulting in a 2+ million dollar health care fraud scheme.

Investigated a permanent workers compensation injury claim with 25 years of benefit payments that in fact was a medical error claimed as a work related injury to “cover up” the incident.  Forensic work trailed back to altered medical and surgical reports.

Investigated an ophthalmologist billing practice of generating office visit charges and fabricating diagnosis for eye ware purchases.

Developed a Financial Case Management tool for addressing revenue management issues; this program generated a 15% reduction in processing errors resulting in average return of $8 to $1.

Developed an internal audit revenue capture programs that generated over $100mm+ in lost revenue capture opportunities for clients.

Developed a charge capture program for a 250-bed hospital system that prevented the misdirection of over $8mm per year.

Developed a pharmaceutical management program that prevented over $7.1mm annually from being misdirected at a 350-bed hospital client.

Developed a hospital DRG audit programs that generated a 20% reduction in overpayments.

 

 

expert Testimony

TESTIMONY: HEALTH CARE FINANCIAL EXPENDITURES.

In the Circuit Court of Cook County, Illinois Court of Cook County, Law Division, Case No. 00 L 3273 Salvodor Olivio, Plaintiff, vs. RITZ INNS d/b/a/ J.B. REALTY, Defendant, May 30, 2003

deposition: life care expense analysis

In the Circuit Court of Cook County, Illinois County Department, Law Division, Case No. 98 L 5173 Susan M. Iwanyszyn, Plaintiff, vs. Continental Air Transport Company, et al. July 24, 2001

Deposition: Life Care Expense Analysis

In the Circuit Court of Cook County, Illinois County Department, Law Division, Case No. James Hidy, Plaintiff, vs. Skidmore, et al April 23, 2001

Deposition: health care benefit plan expenditures.

Star Insurance Company, et al v. Rick Marketing Group, Inc. and Cebcor Service Corporation, 02-73128, United States District Court.

 

 

Languages

Fluent in Spanish

 

Speaking Engagements and Publications

2005 Agenda

“Healthcare Fraud”

Two day advanced course by the Association of Certified Fraud Examiners. Las Vegas NV, December 12th and 13th 2005 www.cfenet.com

Commission Title: “Achieve synergy through coordinated efforts by applying a global perspective to effectively identify, detect, and prevent health care fraud.”

Austin, TX, August 23, 2005  www.hhsc.state.tx.us 

“New Organized Healthcare Fraud Schemes: How to protect your organization”

White-Collar Crime Fighter

July 2005 page 5. VOLUME 7 NO. 7

“Evaluating Health Care Benefit Risks”

2005 Institute of Internal Auditors (IIA) International Conference, Hyatt Regency Chicago Hotel, Chicago, IL  July 12, 2005 www.theiia.org

“Health Care Fraud Update”

2005 16th Annual Fraud Conference & Exhibition, Hilton,
Washington, DC  July 11, 2005  www.cfenet.com

“How to Avoid Private Payer Fraud Investigations … and Improve Your Billing”

Private Payer News Audio Conference,
June 21, 2005 www.decisionhealth.com

“Healthcare Fraud”

Two day advanced course by the Association of Certified Fraud Examiners. Chicago, IL  May 5 & 6, 2005   www.cfenet.com

“Providers and the Reality of Health Care Today”

The NHCAA Institute for Health Care Fraud Prevention Conference: Behind the scenes: what criminal providers and billing consultants do to defeat anti-fraud efforts. March 23, 2005 Sheraton Atlanta Hotel, Atlanta, GA. 
www.nhcaa-institute.org
                            

“Healthcare Fraud”

Two day advanced course by the Association of Certified Fraud Examiners. Charlotte, NC  March 22 & 23 2005  www.cfenet.com  

“Internal Audit Perspective: How do fraudsters target cash rich dollars in employee health benefit programs?”

Program presented by the Institute of Internal Auditors (www.theiia.org) and The Association of Certified Fraud Examiners (www.cfenet.com);
January 10, 2005; Holiday Inn, Cleveland, Ohio.

 

1999-2004 Presentations

“PHI Audits: The Global use of protected health information in organized crime, is your
organization ready?” 

The 14th Congress of International Federation of Health Records Organizations in conjunction with the AHIMA 76th National Convention and Exhibit, October 12, 2004   Washington, DC, USA   www.ahima.org 

“Data Mining & Denial Management”

American Association of HealthCare Administrative Management, September 16, 2004 Bloomington, Illinois, September 16, 2004  www.ilaaham.com   www.aaham.com

“Auditing employer benefit plans for fraud schemes.”

The Annual Fraud and Ethics Conference for the Institute of Internal Auditors, Chicago, IL   August 3, 2004 www.theiia.org

“Avoiding the Pitfalls of Protected Health Information and Fraud"

15th Annual Fraud Conference and Exhibition: Assn. Of Certified Fraud Examiners,  July 12 – 14, 2004, Las Vegas, NV www.cfenet.com

“New Emerging Strategies by the Ethically
Challenged to tap into your Health Plan Benefit $'s- Are You Ready?

Health Care Fraud Prevention and Funds Recovery Summit, June 21 - 23, 2004 Washington, DC  June 23, 2004 www.worldrg.com

“The Role of Integrated Technology in Homeland Security” 

American College of Forensic Examiners International: 2004 Homeland Security Conference,  Arlington, VA May 20, 2004 www.acfei.com

“Analytic & Data Mining Techniques”

Midwestern Intergovernmental Audit Forum: Auditing in the Millennium, Chicago, Illinois March 13 - 14, 2004 www.auditforum.org   www.ci.chi.il.us 

“Advanced Practice Issues in Health Care Forensics: Application of Research, Data Mining and Investigation Techniques in new emerging fraud schemes.”

American Association of Legal Nurse Consultants, March 31, 2004 Chicago www.aalnc.org

“PHI Technology Audits:  How to Leverage Emerging Technology to Combat Health Care Fraud and Abuse through Protected Health Information Audits.”

Institute International of Research, Las Vegas, January 28, 2004 - January 30, 2004 www.iirusa.com

"RED FLAGS California medical providers dramatically over billed insurers for services rendered

Interview with Paul Rubin,
January 4, 2004 www.pheonixnewtimes.com

“Empowering Patients to Direct Their Health Care”

American Association of Case Managers; November/December 2003 Issue www.cmsa.org Mosby Pub.

"California's rent-a-patient scam has reaped millions for greedy physicians, clinics and patients”  

Interview with Paul Rubin,  December 18, 2003 www.pheonixnewtimes.com

“Health-Care Fraud Prevention: Safeguarding Information is Key to Success” 

White Collar Crime Fighter, October 2003 Issue www.wccfighter.com

“Practice Development & Market Opportunity: How to improve your practice margins and revenue streams through operational audits and market evaluations.”

 Union League Club - Chicago, Illinois  October 24, 2003 www.chicagoreviewcourse.com

“Health Care Portfolio: Tools for Employers and Employee in preventing Fraud and Abuse, & Medical and Financial Errors”

The Assurance Agency, Deerfield IL August 12, 2003

“Insurance Vendor Fraud Audits- How to Detect
 Health Care Fraud"

14th Annual Fraud Conference and Exhibition: Assn. of Certified Fraud Examiners, August 2003, Chicago, IL www.cfenet.com

“Making a Big Impact with Employer Benefit Audits”

Institute of Internal Auditors: International Annual Conference, June 23, 2003 Las Vegas, NV www.theiia.org

“Panel Member: long term care,
reimbursement, privacy issues”

“Life Care Planning: How they impact your
business operations”

Health Financial Management Association Continuum of Care Conference: Post Acute Care Issues. April 17, 2003 Oak Brook IL www.hfma.org

“Case Study: Financial Analysis of the Life Care Plan”

Mosby Conference, Las Vegas, Nevada, March 28, 2003. Advanced Practice Case Management Conference http://www.us.elsevierhealth.com 

“HIPAA 2003 Wake Up Call Security Alert and Operational Management of Privacy Provisions”

Chicago, IL February 27, 2003 Sponsored by Cisco Systems, Freeborn & Peters, Remington Associates, LTD Chicago Athletic Association

Crain's Chicago Business

Interview with Crain's regarding Health Care Employer Audit Programs
in an article called “Health Plan Audits Stem Costs” by Lisa Bertagnoli http://www.chicagobusiness.com 2/3/03

“Financial Diagnostic Tools and Comprehensive Life Care Planning”

Journal of Life Care Planning; December 2002 Issue. International Academy of Life Care Planners www.interanationalacademyoflifecareplanners.com 

“Cost Methodology: Streamlining Your Life Care Plan.”

University of Florida, Intellicus, 7th Annual Life Care Planning Conference. October 2002. Reno, Nevada.

“Avoid the Deadly Traps in Managing Health Care Information”

White Collar Crime Fighter. August 2002 Issue. www.wccfighter.com

“The Effects of Privacy Regulations on Health Care Fraud Investigations & Audits”

 13th Annual Fraud Conference & Trade Show,
 Hollywood CA. August 2002.

“Overview on how to identify exposure to loss in administering their health insurance plans, discussion on financial errors, medical errors, and liability of health information privacy exposure, and operational issues in administering benefits including Family Care & Medical Leave.”

ASBO (Association of School Business Professionals) Annual School Board Spring Conferences- Risk Management,
St. Charles, IL April 2002.

"Red Flags every self insured employer should recognize” “Key elements in structuring health care benefit audit”

The Institute of Internal Auditors, March 2002 Chicago, IL

“Quality Data Issues and its Adverse Impact on Research Methodology”

International Association of Life Care Planners, Academy Newsletter, fourth quarter 2001.

“Life Care Plan: A Methodological and Scientific Approach”

International Association of Life Care Planners, Academy Newsletter,
third quarter 2001.
 

“Risk Assessment, Implementation Strategies on Health Care Privacy Issues”

HIPAA SUMMIT WEST, 2001 San Francisco, CA

“Health Care Finance/Budgeting” 
“Critical Thinking and Strategic Problem Solving”

University of Illinois, Chicago, 2001

“Determining Fraud In Workers Compensation Cases”

CPAmerica International Newsletter, 2001

“Understanding Physician Valuation”

Heath Care Informatics eMD Expo and Conference, 2000

“Health Care Fraud and the Medical Record”  “Understanding the Legal Process”

American Association of Legal Nurse Consultants,
Chicago, Illinois  2000, 1997

“The Financial Case Manager: Increased Revenue Captured at the Bedside”

MBA Newsletter, Oak Brook, Illinois, 1998

“Medical Record Documentation with respect
to HCFA guidelines”

Humana:  Florida Region, 1997

“Medical Record Documentation with respect
to HCFA guidelines”

Humana: Chicago Region, 1997

“Health Care Reimbursement, Medical Record Documentation”

Chicago Bar Association, 1996

“Negotiating an Effective DRG Commercial Contract”

Health Care Financial Management Association (HFMA) National Convention, Washington D.C., 1995

“How to respond to requests for discounted payments and payment denials...(written and telephone skills)” “Financial implications of medical record documentation”

Children's Memorial Hospital, Chicago, Illinois, 1995

“The Financial, Clinical and Legal Impact of Medical Record Documentation”

Suburban Hospital,
Hinsdale, Illinois, 1994

“The Financial, Clinical and Legal Impact of Medical Record Documentation”

LaGrange Memorial Hospital,
LaGrange, Illinois, 1993-1995

“Commercial DRG Contracting” 

 HFMA Magazine, First Illinois Speaks November'93

“DRG's, Coding, and Hospital Reimbursement”

Chicago Metropolitan Health Care Council, Chicago, Illinois, 1992

“Provider Charge Integrity Program”

Health Care Financial Network (HFN, Inc), Chicago, Illinois, 1991

“DRG's in the Commercial Payer Environment”

College of DuPage, Glen Ellyn, Illinois, 1990

 

 

Professional Appointments and Affiliations

Lecturer: 

Intergovernmental Audit forums, HHS audit forums, University of Illinois, Chicago, International Institute of Internal Auditors, International Academy
of Life Care Planners, Association of Certified Fraud Examiners, CPA Society, University of Florida, Intellicus Group, Mosby Publications and numerous other groups. 

Appointments: 

Expert Panel Member for Foundation of Research and Education (FORE) of the American Health Information Management Association (AHIMA) “The purpose of this project is to explore how the use of health information technology can enhance and expand healthcare anti-fraud activities,” says David J. Brailer, MD PhD, National Coordinator for
Health Information Technology.

Board Member of the National Youth Sports Corporation
(NYSC-www.nyscorp.org).

Board Member of the American College of Wellness www.collegeofwellness.com

HFMA: Legislative Advocacy Committee (Pro-Action), Chairman for the Continuum of Care Committee for HFMA, Founding Member of the Medical Groups and Physician Committee of the First Illinois Chapter of the Health Care Financial Management Association (HFMA).

AALNC Past board member of American Association of
Legal Nurse Consultants.

Volunteer Work:

Former chairperson, Infant Welfare Society of Chicago, participated in raising over $1.2 million since 1988 for Chicago-area's underserved population. Volunteer Patient Advocate: Assist individual consumers
on a volunteer basis in providing assistance with those who have difficulty obtaining access to health care services or difficulty in resolving insurance disputes. 

   

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